Growth trackPast eventReplay available soon
SME Growth Systems
A replay for SMEs building better customer acquisition, follow-up and retention systems.
Past masterclass replay
SME Growth Systems
Customer acquisition and retention
What the session covered
A replay for SMEs building better customer acquisition, follow-up and retention systems.
- Map the customer journey from first touch to repeat purchase
- Create a practical follow-up operating rhythm
- Use simple tools to retain customers
- Measure growth actions weekly
Detailed transcription of the video
Current notes focus on acquisition channels, follow-up discipline, customer data, and repeatable retention systems.
Opening and context for the business challenge.
Core teaching section and practical examples.
Implementation notes and questions for business teams.
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